Management practices as a factor in workplace violence.
NIOSH 2003 Dec; :1-148
This study investigated the role of management practices as a contributor to male social workers' increased exposure to risk factors for client-related violence in mental health service settings. Specifically, it tested the effect of gender-sensitive decision- making as it relates to risk management, regarding the case assignment of clients to male social workers. This experimental case vignette study solicited for analysis a national random sample of National Association of Social Workers members (N=181) who identified mental health as their primary service setting, and identified supervision as their primary practice function. The study used gender role theory as a conceptual framework. Mixed-model repeated-measure analysis of variance and analysis of variance analytical procedures were employed to test the central hypotheses. Contrary to the hypotheses, none of the original factors increased case assignment as predicted. However, major findings suggested that a client's male gender; an interaction effect between a client's history of violence and a supervisor's female gender; and a triple interaction effect of client's history of violence, supervisor's female gender, and the agency's safety policy practice levels' do significantly increase the likelihood of case assignment to male social workers. Findings suggest that management practices do explain some of the reported gender disparities in client-related violence among social workers. Implications for practice, management, and policy are discussed.
Workplace-monitoring; Work-environment; Occupational-hazards; Risk-factors; Occupational-exposure; Mental-health; Mental-illness; Demographic-characteristics; Sex-factors; Health-care-personnel
Final Grant Report
NTIS Accession No.
National Institute for Occupational Safety and Health
University of Pittsburgh, Pittsburgh, Pennsylvania