Information exchange and organizational survival in dynamic settings.
NOIRS 2003-Abstracts of the National Occupational Injury Research Symposium 2003, October 28-30, Pittsburgh, Pennsylvania. Pittsburgh, PA: National Institute for Occupational Safety and Health, 2003 Oct; :37
This presentation discusses the manner in which organizations react to environmental change. It is argued that in dynamic settings (such as mining, logging, construction, fishing, etc.) information exchange is a key element in an organization's survival. This is true no matter which organizational setting is being examined. Basically, the organization that has the best information, in the appropriate quantity, at the right time, is the organization that is most likely to survive. Researchers have also given some thought to the type of organization that is likely to be most viable because of its ability to exchange information in its dynamic setting. The organization must have (1) a buy-in from management, (2) a culture of trust, (3) support for risk-taking, (4) shared learning that involves failures as well as successes, and (5) a commitment to long-term organizational development. One outcome of such organizational viability is that workers will become more proficient at knowledge-based decision-making. This is important because it is ingenuity that prevails in the unstructured conditions characteristic of dynamic systems. It also means that training is essential because, in a dynamic work setting, it is necessary for each individual to have information available that will allow him or her to resolve problems quickly and at the lowest level. This approach to training shifts the locus of control over information flow, decision-making, and action to front-line workers and makes them key contributors to their organization's well-being.
Sociological-factors; Sociology; Hazards; Workers; Decision-making; Training
NIOSH Pittsburgh Research Laboratory, P.O. Box 18070, Pittsburgh, PA 15236
Abstract; Conference/Symposia Proceedings
NOIRS 2003-Abstracts of the National Occupational Injury Research Symposium 2003, October 28-30, Pittsburgh, Pennsylvania