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An Evaluation of Service and Repair Manual Design.
SAE Tech Paper Series 881329 :15 pages
The U.S. Bureau of Mines evaluated 16 mining equipment service and repair manuals, not for technical content but for several variables important to the human factors design of the manuals in accordance with Society of Automotive Engineers (SAE) recommended practice j920, military specification mil-m-38784b, and other significant research findings on these design variables. Interviews with maintenance workers in the mining industry were also conducted. Recommendations are identified that could improve existing manuals and the industry standards that have been established to guide them.
SAE Tech. Paper Series 881329