Nonfatal Violence in the Work Place: Directions for Future Research.
Trends, Risks, and Interventions in Lethal Violence: Proceedings of the Third Annual Spring Symposium of the Homicide Research Working Group, Atlanta, Georgia, July, 1995 1995 Jul:225-235
Current research on nonfatal workplace violent behavior was examined to identify potential sources of information and to identify potential future directions for research in order to fill in critical gaps in such knowledge. An overview of current research methodology is presented. The Bureau of Labor Statistics estimated 22,400 assaults resulted in at least one or more days away from work in 1992. The National Crime Victimization Survey estimated that 667,978 people were victims of violent crimes while working in 1992. A survey of workers by Northwestern National Life in 1993 estimated that 2.2 million nonfatal physical attacks of employees occurred between July, 1992, and July, 1993. Of the cases, 44% reported attacks by customers or clients, 30% by coworkers or former employees, 24% by strangers, and 3% by someone else. In contrast, 82% of workplace homicides were associated with robberies or crimes, 9% with business disputes, and 4% personal disputes. The author concludes that workplace violence may be amenable to prevention efforts if critical gaps in knowledge were completed. For instance, little is known about nonfatal assaults. Collaboration between public health and criminal justice is needed to set a national research agenda to identify promising prevention strategies, evaluate their efficacy, and implement preventive measures.
Workplace-violence; Violent-behavior; Retail-workers; Safety-measures; Safety-programs; Psychological-trauma; Humans;
Trends, Risks, and Interventions in Lethal Violence: Proceedings of the Third Annual Spring Symposium of the Homicide Research Working Group, Atlanta, Georgia, July, 1995