Occupational stress management: current status and future directions.
Trends in organizational behavior. Cooper CL, Rousseau DM, eds. New York: John Wiley and Sons, Ltd., 1995 Jan; 2:1-14
Current and future directions in occupational stress care management were discussed in this chapter. Definitions of terms were provided. Five categories of job stressors were listed, including intrinsic job factors, role in the organization, career development, work relationships, and organizational structure/climate. Past and current research on occupational stress care management have focused on individual oriented methods of stress management. Such techniques have reportedly been successful in producing short term reductions in stress levels although long term followups were infrequently performed, and the effects of such stress control methods on organizational outcomes or the collateral effects of these interventions have not been examined. Four suggestions for future work in stress management research were presented. These included designing comprehensive stress management interventions targeting characteristics of the job and organization as well as the individual. The development and use of four conceptual models of stress intervention was also discussed. Levels of improvement of assessments of job and organizational stressors included informal discussions with workers, formal group discussions, monitoring of stress indicators, the development or selection of a questionnaire to obtain data on worker perceptions and attitudes, and the use of a standardized questionnaire for reliable information. Also recommended was the increase of the level of worker involvement in stress management interventions. The author concludes that the use of such measures can be potentially effective for the prevention of stress at work.
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