Psychological Stress Due to Computerized Office Technology.
NIOSH 1983 Feb:15 pages
Some of the sources of psychological stress in offices after the introduction of computerized office technology were discussed. Topics included: modification of existing work environments; visual environment for video display terminals (VDTs); illumination and glare; job task demands; workstation design; workload and workplace; job content; control over the work process; social isolation; the importance of including workers in the planning phase of automation; training operators in new job requirements; fear for job security; career advancement; and performance monitoring. The author recommends that as part of the introduction of computerized office technology, management should adopt a philosophy which will provide adequate environmental and workstation design, eliminate stress producing job demands, and provide for more meaningful and positive work experiences with needed worker training and career development.
NIOSH-Author; Job-stress; Computer-equipment; Ergonomics; Biomechanics; Video-display-terminals; Human-factors-engineering; Psychological-stress; Workplace-studies;
NTIS Accession No.
Motivation and Stress Research Section, NIOSH, U.S. Department of Health and Human Services, Cincinnati, Ohio, 15 pages, 8 references