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Control, stress, and job satisfaction in Canadian nurses.
McLaney MA; Hurrell JJ Jr.
Work Stress 1988 Jul-Sep; 2(3):217-224
The effects of control (task, decision, resource and physical environment) on job satisfaction were studied in Canadian nurses. The interaction of control, job satisfaction and job stressors were included. Questionnaires were mailed randomly to 1400 union members. The response rate was 48 percent. There were 96 percent women, 80 percent were general duty or staff nurses and 73 percent were employed in a hospital setting. There was no effect of age or educational level on job satisfaction. Job satisfaction was found to be dependent on job control. Increases in task control, resource control and control over physical environment led to increases in job satisfaction. Job demands were important in job satisfaction but did not interact with control domain. None of the stressor by control interactions were significant. Decision control was not an important factor in job satisfaction for nurses. The authors conclude that the importance of decision control may be based on the occupation studied. Nurses may not have a high degree of decision making power since the patients physician has ultimate control.
NIOSH-Author; Job-stress; Nursing; Professional-workers; Occupational-psychology; Emotional-stress; Health-care-personnel; Author Keywords: control; task demands; decision latitude; job satisfaction
Issue of Publication
Work and Stress
Page last reviewed: September 2, 2020
Content source: National Institute for Occupational Safety and Health Education and Information Division