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Measurement and Evaluation Methods for Worksite Stress Management Programs.

Stainbrook GL; Green LW
Stress management in work settings. Murphy LR, Schoenborn TF, eds. Cincinnati, OH: U.S. Department of Health and Human Services, Public Health Service, Centers for Disease Control, National Institute for Occupational Safety and Health, DHHS (NIOSH) Publication No. 87-111, 1987 May; :109-147
A comprehensive review of the methods of measurement and assessment of worksite stress management programs was presented. The definitions of measurement and evaluation were discussed together with their purpose. The steps of program planning were listed and discussed. The three basic steps were: conducting a needs assessment, establishing priorities, and specifying goals and objectives. It was considered an important step in planning an evaluation to consider and decide upon standards of acceptability. A model for the planning of program evaluation was discussed. The three basic levels of evaluation were process, impact, and outcome. These concepts were defined and discussed, and a number of different evaluation approaches were listed. It was stressed that the relevance of the evaluation measure was the first factor that should be considered. Following that, technical features and reliability should be considered. It was noted that stress could be measured in various ways; a conceptual model for the study of stress was proposed. The model contained four major domains: stressors, reactions, consequences, and mediators. The sources of stress were discussed in terms of individuals and organizations, and the reactions to stress were described. Finally, the cost benefit and cost effectiveness of stress evaluation programs were analyzed.
Occupational-sociology; Occupational-health; Psychological-stress; Mental-stress; Workplace-studies; Job-stress; Worker-health; Analytical-methods; Physiological-response;
Publication Date
Document Type
Murphy LR; Schoenborn TF
Fiscal Year
Identifying No.
DHHS (NIOSH) Publication No. 87-111
Source Name
Stress management in work settings
Page last reviewed: September 2, 2020
Content source: National Institute for Occupational Safety and Health Education and Information Division