Drinking Water Advisory Communication Toolbox
The Drinking Water Advisory Communication Toolbox is a practical guide to help water systems effectively communicate with partners and the public about water advisories. The research-based toolbox focuses on different situations that cause water systems to issue drinking water advisories. These situations include water main breaks, drops in pressure, flooding, hurricanes, or intentional contamination.
Use the toolbox to plan, develop, implement, and evaluate drinking water advisories.
What’s Included?
- How to prepare before an event
- What to do during an event
- Recommendations for follow-up actions
- Templates and tools for planning, implementing, and evaluating advisories
- Information about microbial, chemical, and toxin contamination
- Specific guidance for various types of facilities (for example, high-rise buildings, childcare facilities, and healthcare facilities)
- Recommendations on flushing the water system
How to Use the Toolbox
- Find all of the toolbox content on this website, or download as a PDF document [PDF – 212 pages].
- The tools and templates—which include checklists, fact sheets, and press releases—are available as customizable, printable Word documents.
Page last reviewed: June 30, 2022