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2.  Involve representatives from your target audiences in planning, implementing, disseminating, and evaluating health information and services.

Collaborating with the target audience to create materials and messages is called user-centered research and design.


User-centered design is a structured product development method that involves users throughout all stages of materials and message development. Involving users ensures that products and information meet their needs.


Next, let's look at how we can involve users (the public) in planning and evaluating public health interventions that improve health literacy.

Quick Tip  

Always consider user-centered design principles when planning your health communication materials.