Important update: Healthcare facilities
CDC has updated select ways to operate healthcare systems effectively in response to COVID-19 vaccination. Learn more
To maximize protection from the Delta variant and prevent possibly spreading it to others, get vaccinated as soon as you can and wear a mask indoors in public if you are in an area of substantial or high transmission.
UPDATE
Given new evidence on the B.1.617.2 (Delta) variant, CDC has updated the guidance for fully vaccinated people. CDC recommends universal indoor masking for all teachers, staff, students, and visitors to K-12 schools, regardless of vaccination status. Children should return to full-time in-person learning in the fall with layered prevention strategies in place.
UPDATE
The White House announced that vaccines will be required for international travelers coming into the United States, with an effective date of November 8, 2021. For purposes of entry into the United States, vaccines accepted will include FDA approved or authorized and WHO Emergency Use Listing vaccines. More information is available here.
UPDATE
Travel requirements to enter the United States are changing, starting November 8, 2021. More information is available here.

Phone Advice Line Tool

Phone Advice Line Tool

Recommendations for Children (2-17 years) or Adults (≥18 years) with Possible COVID-19

Updated Oct. 29, 2021

The COVID-19 phone advice line tool is intended for healthcare facilities and healthcare personnel. The COVID-19 phone advice line tool helps healthcare personnel give advice on appropriate medical care to parents of children at least 2 years old and adults. The tool is not intended to diagnose or treat disease, including COVID-19.

chat icon
COVID-19 Phone Advice Line Tool

The COVID-19 phone advice includes a phone script and accompanying figures and tailored messages intended for use by healthcare personnel. (Print Friendly Version)

Download PDF

When to seek emergency medical attention

Look for emergency warning signs* for COVID-19. If someone is showing any of these signs, seek emergency medical care immediately:

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion
  • Inability to wake or stay awake
  • Pale, gray, or blue-colored skin, lips, or nail beds, depending on skin tone

*This list is not all possible symptoms. Please call your medical provider for any other symptoms that are severe or concerning to you.

Call 911 or call ahead to your local emergency facility: Notify the operator that you are seeking care for someone who has or may have COVID-19.