Ask CDC
Got Questions? Ask CDC.
Get answers to your questions on a variety of public health topics. Or, simply contact us by phone or email if you don’t find the answer you need.
CDC-INFO is experiencing a very high number of calls and emails. Wait times for inquiries on all topics are longer than usual.
If you are a healthcare provider with an urgent inquiry, or a member of the general public with an urgent information need, please call instead of sending your inquiry through the webform.
Due to the extremely high volume of inquiries, CDC is working to assist those with the most urgent information needs. Many general public inquiries submitted via the webform may not receive a reply from CDC-INFO, including inquiries submitted before April 9, 2020. If you submitted an inquiry and still need a response, please resubmit your inquiry through the webform or call CDC-INFO. CDC is working to increase our capacity to respond to inquiries. We appreciate your patience.
- If you have general questions about COVID-19, please see the CDC’s Coronavirus Disease 2019 FAQ page for timely information instead of submitting an email. This is an evolving situation, and CDC will provide information on our website as it becomes available.
- Try CDC’s online Coronavirus Self-Checker tool by clicking on the Self-Checker icon. This tool can help you make decisions about seeking appropriate medical care if you or someone you’re caring for may be sick with COVID-19.
- You can also visit the CDC website for answers to questions on several other health topics.
CDC does not see patients, diagnose illness, provide treatment, prescribe medication, or refer to specialists. For emergencies, see your healthcare provider or go to an emergency room. If you are a healthcare provider, contact your state epidemiologist or local health department.
The information you provide will only be used to respond to your inquiry. CDC’s Privacy Policy is available at CDC’s Privacy Policy.
You can find the most up-to-date information about coronavirus disease 2019 on CDC’s COVID-19 page. This page includes information for the public and healthcare professionals, frequently asked questions and answers, travel guidance, and other helpful links, such as:
- Situation Summary
- Frequently Asked Questions and Answers
- Steps to Prevent Getting Sick
- For testing locations and questions: check with your state health department
- Try using the new Coronavirus Self-Checker tool if you think you are sick
You can also visit the CDC website for answers to questions on other health topics.
