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WTC Health Program News Vol. 1 July 2012
A Message from Dr. John Howard

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“The biggest measure of success is to make sure everyone who qualifies for this program enrolls and receives the care they deserve.” Dr. John Howard Administrator WTC Health Program

WTC Conditions

Many illnesses are treated by the WTC Health Program. Some of the most common WTC conditions include:
  • Breathing problems (asthma, bronchitis, interstitial lung disease)
  • Heartburn or reflux (such as Gastroesophageal Reflux Disorder-GERD)
  • Inflamed nasal passages/sinuses (chronic rhinosinusitis)
  • Mental health issues (anxiety, depression, Post Traumatic Stress Disorder [PTSD])

Lila Nordstrom

Picture of Lila Nordstrom

Lila Nordstrom was in a drafting class when the first tower was struck. From the 10th floor of Stuyvesant High School, three blocks away, “we saw the whole thing happening,” she said.

Her teacher kept teaching. Downstairs, administrators were getting conflicting advice on evacuating the 3,000-student public school for gifted kids.

“I’m asthmatic and after the first building fell, we saw the dust cloud,” Nordstrom said. She left class for the nurse’s office. When the evacuation call came, students were told to walk north.

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Dr. John HowardWelcome

Welcome to the first issue of the World Trade Center (WTC) Health Program Newsletter. Our goals are to provide program news, share participants’ stories and help eligible participants understand how to apply to the program.

The WTC Health Program was established by the James Zadroga 9/11 Health and Compensation Act of 2010 (the Zadroga Act). Congress passed the bill in December 2010 and President Obama signed the law into effect on January 2, 2011. The program opened on July 1, 2011. This newsletter celebrates that one year anniversary. It is a good time to reflect on how we got here, what we’ve accomplished together, and where we are going.

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Gabriel Pacino

Picture of Gabriel Pacino

“This country is the best country in the world,” said Gabriel Pacino, an Italian native who lives in the Bronx.

“If you’re not lazy, you can improve your life. I came here when I was 14 years old and I went to work. I did anything I could do—break concrete, anything. I went to school at night. And I became a plumber, with the union.”

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News Briefs
Cancer coverage

Dr. John Howard, Administrator of the WTC Health Program, has proposed that the program cover treatment for certain types of cancer. Visit our website or watch for the October newsletter for updates.

Brooklyn WTC clinic opens

WTC responders from Brooklyn now have a clinic closer to home. In May, Stony Brook Medical Center formally opened a new WTC Health Program clinic on the SUNY Downstate campus in Flatbush. Visit the WTC Health Program website at to see a full list of clinics that serve FDNY, responders, and survivors.

Heroes’ salute marks

10 years The National September 11 Memorial & Museum hosted a tribute on May 30 for the first responders, construction workers, volunteers, relief workers, engineers and contractors who worked so long and hard at Ground Zero. The event marked the 10th anniversary of the formal ending date of the recovery operations on May 30, 2002.

How to Join the Program

The WTC Health Program provides health tests and medical care for people affected by the attacks on September 11, 2001. Please share this with co-workers, friends, and neighbors. The steps to enroll are:

  1. Figure out if you are eligible. Visit Or, call toll-free: 1–888–982–4748 (1–888–WTC–HP4U). The program serves people in these four categories: Fire Department of New York City members; other General Responders (police, workers, volunteers); survivors (people in the NYC disaster area); and Pentagon/Shanksville, PA responders.
  2. Gather the documents you will need. You must provide documents showing where you were and/or what work you did on or after 9/11. Responders may get these from their work or their volunteer group. Survivors may use utility bills or store or restaurant receipts. The application form provides details on the kinds of documents you may submit, including letters from supervisors or coworkers. It also explains what to do if you cannot get documentation.
  3. Get the application form. Download the form here or call toll-free and we’ll send you a copy: 1–888–982–4748 (1–888–WTC–HP4U).
  4. Fill out the form. Be sure to give your daytime phone number, address, and email address, if you have one.
  5. Send in the form. Be sure to include copies of your supporting documents. Fax toll-free to: 1–877–646–5308. Or mail to: WTC Health Program, P.O. Box 7000, Rensselaer, NY 12144.

Program administered by the National Institute for Occupational Safety and Health

Contact Us:
  • World Trade Center Health Program
  • 1-888-982-4748
  • The U.S. Government's Official Web PortalDepartment of Health and Human Services
Centers for Disease Control and Prevention   1600 Clifton Road Atlanta, GA 30329-4027, USA
800-CDC-INFO (800-232-4636) TTY: (888) 232-6348 - Contact CDC–INFO
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