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VTrckS Training

Awardee Training

During training, awardee users receive step-by-step instructions on how to complete different tasks and transactions in VTrckS. Training courses are delivered using a blended learning approach. Students begin by participating in a series of webinars. Each class provides an in-depth explanation of the VTrckS functionality, the impacts that the new functionality will have on their business processes, and step-by-step instructions accompanied by screen shots for how to perform each transaction. After the webinars, students have the opportunity to practice using VTrckS with an instructor.

The awardee training program is designed to allow staff to attend only those classes that apply to the tasks they need to learn to perform for their particular job based upon the role they have been assigned.

Training Webinars consist of an in-depth explanation of system functionality that includes business process impacts and system demonstrations. The training webinars are recorded. Recordings and PDF presentations of the webinars are stored on the VTrckS Training Library.

Training Practice Sessions are instructor-led practice sessions that provide hands-on exercises, step-by-step instruction, and system demonstrations.

Training Environment is a sandbox where the awardee will have access to a subset of their own data and can practice transactions that will be performed in the production environment. Training user IDs are provided to each student in their training sessions and should be used only while in class.


Provider Training

After deployment, VTrckS Direct awardees are expected to develop a training program for their providers who will access the system directly. Awardees can schedule their staff for provider training with the VTrckS Training Team. Awardees who will be conducting training for providers also have access to the provider training “sandbox” environment and will be able to log on as a provider to capture screenshots to use in the development of their provider training materials. Training IDs for the provider “sandbox” can be distributed among staff at the awardee site for provider deployment training preparation. It is important to note that providers will not have access or be able to log onto the training environment.

There are two sets of provider training materials located in the VTrckS Training Library. One set is for the awardee and contains instructor notes. The other set is for your providers.

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