VTrckS Technical Setup for Providers
Providers will only need internet access and a Web browser to access VTrckS. However, it is important to note that if a provider does not have high-speed internet (i.e., they use dial-up or have a slower internet connection) they may experience more difficulties using VTrckS.
For providers, the following minimum technical specifications are required for computers used to access VTrckS:
- Desktop or laptop
- High-speed internet access (dial-up not recommended)
Operating System (OS)
- Windows 2000, Vista, XP (preferred), or 7
- Internet Explorer 9 conditionally supported until further testing by SAP
- Firefox 2.0 conditionally supported with Windows XP 2002 Prof. 32-bit; Firefox 3.0, 3.5 conditionally supported by Windows 7 32-bit or 64-bit
If you experience compatibility issues between your operating system and web browser version, please contact CDC’s Vaccine Order Management Contact Center at 1-877-878-6247
Please note that there is limited MAC OS environment technical support for providers.
Images and logos on this website which are trademarked/copyrighted or used with permission of the trademark/copyright or logo holder are not in the public domain. These images and logos have been licensed for or used with permission in the materials provided on this website. The materials in the form presented on this website may be used without seeking further permission. Any other use of trademarked/copyrighted images or logos requires permission from the trademark/copyright holder...more
This graphic notice means that you are leaving an HHS Web site. For more information, please see the Exit Notification and Disclaimer policy.