VTrckS Connection Newsletter
Input from the 2010 pilot awardees (including Colorado, above) helped CDC refine the interface and processes for VTrckS Direct providers to order and manage their federally-funded vaccine. Vermont has successfully deployed nearly 100% of its providers onto VTrckS, so we asked them to share some lessons learned:
- Clearly communicate expectations. Vermont began the VTrckS transition by clearly stating to their providers in writing what was expected of them (e.g., all would be required to transition to VTrckS, must have a computer, would be assigned a window of time to complete each step of their transition, etc.). Providers were grouped for transition by their previously-set EOQ schedule.
- Provide training. Vermont posted a 20-minute webinar, step-by-step instruction guide, and one-page quick reference guide on the Vermont Immunization Program website. To date, they have had 1,762 unique pageviews of their training materials, and providers especially say that the step-by-step guide makes what seemed like an overwhelming task easier.
- Offer extra support as needed. Some providers needed additional support to complete their transition, and the Vermont program staff provided countless hours of assistance via phone, consistently referencing the training materials. Vermont relied on their entire vaccine management team to provide this support.
Special thanks to Vermont’s Amanda LaScala for sharing these tips!
Fast Facts about Provider Deployments
# of VTrckS Direct Awardees: 11 (AL, Chi., CO, CT, DC, IN, KY, NH, NV, USVI, VT)
Est. Total Number of Provider Offices reported by VTrckS Direct Awardees: 4,862
(per provider deployment plans)
Current Number of Provider Offices working directly in VTrckS: 914
Current Number of Provider Users* working directly in VTrckS: ~1,773
*individuals at provider offices
Data current as of 6/30/2013
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