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Ask VTrckS!

December/January 2013
VTrckS Connection Newsletter


The Q&A below addresses post-deployment training options.

DEAR VTrckS: I deployed to full VTrckS and attended the required and elective training, but now have new VTrckS users who need to learn the system as well as current users who would like refresher training on specific functionality in VTrckS.

What training options are available to my staff after deployment to VTrckS? - LOVE TO LEARN

DEAR LOVE TO LEARN:  There are several training options available to grantees that have already deployed to VTrckS and need a refresher or have new users that need to be trained on VTrckS functionality.

  • The VTrckS Training Library is an excellent repository of VTrckS training resources including step-by-step instructions, PowerPoint presentations, and quick reference guides.
  • You can also send a request to the Contact Center with the type of training needed (e.g., specific functionality within VTrckS). The CDC VTrckS training team will work with you to determine the best option, including a previously recorded training webinar or a live training webinar.

 

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