Effective TB Interviewing for Contact Investigation: Self-Study Modules
Complete these questions to review concepts from this module.
- What two conditions must be present for a patient education
message to be most effective?
- Information provided must be relevant to the patient’s condition and life circumstances.
- The message must be presented by a certified health educator.
- Educational techniques must be individualized for each patient.
- The interviewer must present information in its entirety and then ask the patient for questions.
- How should the interviewer maintain eye contact when interviewing
a patient and using an interpreter?
- The interviewer should always look at the patient.
- The interviewer should always look at the interpreter.
- The interviewer should look at the patient when talking to him or her.
- The interviewer should not look at anyone.
- Who is the best choice to use as an interpreter?
- A family member
- A friend
- A trained or certified medical interpreter
- Another health-care worker
- When is it appropriate to use closed-ended questions when interviewing
- To confirm information when first interacting with patient
- To confirm information after having received it from the patient during the interview
- To confront the patient when he or she is inconsistent
- Match the interviewing technique and its definition.
___ Paraphrasing A. The provision of limits or boundaries if the patient makes a vague statement or one requiring more specific information ___ Reflection B.The rephrasing of a series of statements that have occurred through a dialogue in order to verify information and display that the interviewer is actively listening ___ Focused Question C. The rewording of a patient’s emotional reactions by acknowledging the displayed feeling(s) and its cause ___ Summarizing D. The rewording of a patient’s response in order to verify information and show that the interviewer is actively listening
- Match the following verbal and nonverbal cues exhibited by
a patient with one emotion they may suggest (answers may
be used more than once and each cue may have more than one answer).
_______ Intense eye contact
_______ Stiff posture
_______ Elevated voice tone
_______ Prolonged and frequent periods of silence
- Inability to concentrate
- Loss of train of thought
- Inability to understand
- When can medical jargon be used with a patient during an interview?
- If it is followed by a layperson’s explanation
- If the patient has already been seen by a doctor
- If the patient is a healthcare worker