What is the Performance Improvement Manager?
The Performance Improvement Manager (PIM) is intended to work collaboratively throughout an agency to lead and establish appropriate performance management/quality improvement (PM/QI) systems.
The roles and job description of the PIM are defined by each agency to meet their individual needs. The PIM may lead or be involved in the grantee's work funded through the NPHII, and many PIMs will play a lead role in systems assessment and preparing the agency for accreditation.
Key activities would likely include assessment and planning, performance measurement and monitoring, evaluation and quality improvement.
There is no prescribed description of the PIM position, however our partners have created sample PIM position descriptions based on examples from several state and local jurisdictions:
Sample Performance Improvement Manager Position Description - created by PHF
Accreditation Coordinator Sample Responsibilities - created by NACCHO. This will be of interest to health departments that include accreditation coordination / preparation activities within the PIM's responsibilities.
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