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Frequently Asked Questions (FAQ)

Questions and answers will be regularly added to the FAQ; return here next time you have a question, prior to contacting STD*MIS Support, as your question may already be listed. Your input for improving the FAQ is welcome.

Please choose from the issues listed. If your issue is not listed, please select General Issues .

General Issues


Data Entry Issues

Third Party Issues

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System Utilities Issues

Printing Issues


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  • Centers for Disease Control and Prevention
    1600 Clifton Rd
    Atlanta, GA 30329-4027
  • 800-CDC-INFO
    TTY: (888) 232-6348
  • Contact CDC–INFO The U.S. Government's Official Web PortalDepartment of Health and Human Services
Centers for Disease Control and Prevention   1600 Clifton Rd. Atlanta, GA 30329-4027, USA
800-CDC-INFO (800-232-4636) TTY: (888) 232-6348 - Contact CDC-INFO