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Computer Workstation Ergonomics
As we spend increasing amounts of time at our
computer workstation, we need to be aware of how the design and
arrangement of our equipment can impact our comfort, health, and
productivity.
Exercises
Self Evaluation Ergonomic
Checklist Ergonomic
Chair
WORK AREA
The work area should be large enough to accommodate
you, allow the full range of motions involved in performing required
tasks, and provide room for the equipment and materials that make up the
workstation.
- Use a headset for lengthy or frequent telephone
work.
- Place the items you use most frequently directly
in front of you.
- Avoid overcrowding computer work areas.
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DESK/WORKSTATION
Standard furniture cannot accommodate everyone’s
needs. A taller person may need a one-time adjustment to have his or her
work surface raised somewhat; a shorter person may need a footrest or
other accessories. Adjustable furniture may be needed in situations where
people share or use the same workstation.
- The desktop should be organized so that
frequently used objects are close to the user to avoid excessive
extended reaching.
- The work surface should have a matte finish to
minimize glare or reflections.
- The area underneath the desk should always be
clean/uncluttered to accommodate the user’s legs and allow for
stretching.
- If a fixed-height desk is used, add a keyboard
tray that adjusts vertically to provide added adjustability.
- A footrest should be used if, after adjusting the
height of the chair, feet do not rest flat on the floor.
- Use a headset or speaker phone to avoid neck and
shoulder discomfort if you use a phone frequently throughout the day.
- Place the phone on the side of your non-dominant
hand (i.e., left side if right-handed, right side if left-handed)
- Position your desk lamp (if you use one) so that
it illuminates source documents without causing either glare on the
computer screen or direct illumination to your eyes.
- A document holder should be used if documents are
referred to during keying. The document holder should:
- Be stable and adjustable (height, position,
distance, and angle of view).
- Support your document on either side of the
monitor.
- Be at the same distance from your eyes as the
display screen to avoid frequent changes of focus and you should be
able you to look from one to the other without moving your neck or
back.
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CHAIR ADJUSTMENTS
Contrary to popular belief, sitting, which most
people believe is relaxing, is hard on the back. Sitting for long periods
of time can cause increased pressure on the intervertebral discs — the
spongy discs between the vertebra. Sitting is also hard on the feet and
legs. Gravity tends to pool blood in the legs and feet and create a
sluggish return to the heart.
The following recommendations can help increase
comfort for computer users:
- "Dynamic sitting", don’t stay in one
static position for extended periods of time.
- When performing daily tasks, alternate between
sitting and standing or take small walking breaks throughout the day.
- The chair back should have a lumbar support
- Adjust height of backrest to support the natural
inward curve of the lower back.
- It may be useful to use a rolled towel, lumbar
roll or cushion to support the low back.
- The angle of the back rest is subjective but the
trunk and upper legs should form an angle between 90 to 115 degrees.
- Adjust height of chair so feet rest flat on floor
- Sit upright in the chair with the low back
against the backrest and the shoulders touching the backrest.
- Thighs should be parallel to the floor and
knees at about the same level as the hips.
- Back of knees should not come in direct
contact with the edge of the seat pan. There should be 2-4 inches
between the edge of the seat and the back of the knee
- Arm rests should be removable and the distance
between the arm rests should be adjustable.
- Adjust height and/or width of armrests so
they allow the user to rest arms at their sides and relax/drop
their shoulders while keyboarding.
- Don’t use armrests to slouch. Also, chair
arms should not noticeably elevate your shoulders or force you to
move your arms away from your body to use them.
- Elbows and lower arms should rest lightly on
armrests so as not to cause circulatory or nerve problems.
- Use a footrest when attempts to adjust your chair
and the rest of the workstation fail to keep your feet on the ground.
- Ensure that you have some space (2-3")
between the top of your thighs and the underside of your workstation.
- Have enough space under your work surface so that
you can pull your self all the way up to the edge of the desk with
room for your legs and knees to fit comfortably.
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MONITOR
Once the chair and work surface height are properly
adjusted, the computer monitor should be placed so the top of the screen
is at or just below eye level when seated in an upright position. The
following suggestions can help prevent the development of eye strain, neck
pain and shoulder fatigue while using your computer workstation:
- Make sure the surface of the viewing screen is
clean.
- Adjust brightness and contrast to optimum
comfort.
- Position the monitor directly in front of the
user to avoid excessive twisting of the neck.
- User must position the monitor at a comfortable
viewing distance, approximately 18-30 inches from the user.
- Position monitors at right angles from windows to
reduce glare. Close window blinds as needed to reduce glare from
sunlight.
- Position monitors away from direct lighting which
creates excessive glare or use a glare filter over the monitor to
reduce glare.
- Adjust the monitor tilt so that ceiling lights do
not reflect on your screen.
- If a document holder is used, it should be placed
at approximately the same height as the monitor and at the same
distance from the eyes to prevent frequent eye shifts between the
monitor screen and reference materials.
- Get regular eye check-ups.
- Adjust as needed for larger screens. You may need
to sit farther away and increase the font size to take full advantage
of the larger screen.
Bifocal and trifocal wearers have to pay particular
attention to the placement of their monitor. Wearers of bifocals and
trifocals often unknowingly tilt their heads backwards so they can read
the screen through the lower portion of their glasses. This can sometimes
lead to neck, shoulder, and back discomfort. Potential solutions include
either lowering the computer monitor or purchasing glasses designed
specifically for working at the computer.
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KEYBOARD
Many ergonomic problems associated with computer
workstations occur in the shoulder, elbow, forearm, wrist, and hand.
Continuous work on the computer may expose soft tissues in these areas to
repetition, awkward postures, and forceful exertions, especially if the
workstation is not set up properly.
The following adjustments should be made to your
workstation to help prevent the development of an ergonomic problem in the
upper extremities:
- First adjust your chair as mentioned above, then
with your arms resting comfortably at your side, raise your forearms
to form a 90 degree angle with your upper arms.
- Adjust keyboard height so shoulders can relax and
allow arms to rest at sides. An articulating keyboard tray is often
necessary to accommodate proper height and distance.
- Position the keyboard directly in front and be
close to the user to avoid excessive extended reaching.
- Forearms parallel to the floor (approximately 90
degree angle at elbow).
- Mouse should be placed adjacent to keyboard and
at the same height as the keyboard. Avoid extended and elevated
reaching for keyboard and mouse. The back of the wrist should be kept
flat (in a neutral position). Do not rest the hand on the mouse when
your are not using it. Rest hands in your lap when not entering data.
- A padded wrist rest will help to keep your wrist
in a straight and neutral position while typing and keep your arms off
the sharp edges of the work surface.
- Do not rest your wrists or hands on a palm or
wrist rest when you are keying. These rests are designed to provide
support only during breaks from keying.
- The slope of the keyboard may need to be adjusted
so that it is flat in order that your wrists are straight, and not
bent back while you are typing.
- Press the keys gently; do not bang them or hold
them down for long periods. Keep your shoulders, arms, hands, and
fingers relaxed.
If your work surface is too high and not adjustable,
adjust your chair to bring your arms to the proper position. If you raise
your chair make sure your feet are properly supported.
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MOUSE,
TRACKBALL, OR OTHER INPUT DEVICE
- The mouse is present in virtually every office
environment. Handed versions of mouses are designed specifically to
the contours of either the right or left hand.
- Placing the mouse, trackball, or other input
device too far away, too low, or too much on one side can cause
shoulder, wrist, elbow, and forearm discomfort. Placing the input
device directly in your immediate reach zone offers natural comfort
and maximum hand-to-eye coordination.
- Do not bend your wrist upward. Make sure you are
sitting high enough for the workstation to be slightly below elbow
height so that your hand rests naturally on the mouse.
- Mousing demands a certain level of surface
stability; if used on a keyboard tray, the tray should not wobble or
tip.
- A trackball has an exposed ball that you
manipulate with your fingers. It requires the use of different muscle
and tendon groups than does a mouse, and can add variety to your
manipulation of computer information. Some trackball designs, however,
may cause discomfort and possible injury to the area around your
thumb, which stretches and reaches to maneuver the trackball.
- Test different models of mousing devices,
trackball or other input devices. Consider the shape and size of the
devices, how comfortably it fits into your hand, ease of operation,
and any special features that might make your job easier.
In addition to the mouse and trackball, a variety of
other input devices are available. Consider your task requirements and
physical limitations.
- Touch pads allow you to move the cursor on the
computer screen by simply gliding your finger across a small pad.
Unlike mouses, trackballs, and other pointing devices, touch pads have
no moving parts to clog or breaks, so they never require disassembly
for cleaning.
- Touch screens allow you to point directly at an
object. They require little or no training, are faster than other
pointing devices, and require no extra work surface. However, the
disadvantages of touch screens include arm fatigue, smudges, optical
interference, and increased glare.
- Voice input allows you to "talk" to
your computer. Currently, such programs can understand and respond to
natural speech delivered at rates of up to 160 words per minute.
- Pen-like devices use pressure, light,
electromagnetic disruption, or radio frequencies to enter and
manipulate information through contact with the computer screen or a
horizontal pad. A pen pad requires about as much room on the work
surface as does a mouse. If pen technology is used on a horizontal
pad, a workstation must provide adequate non-glare lighting for both
it and the computer screen.
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LIGHTING
Lighting not suited to working with a computer is a
major contributing factor in visual discomforts including eyestrain,
burning or itching eyes, and blurred or double vision.
The lighting in most office environments is too
bright for optimal VDT screen viewing. The illumination may be reduced by
removing 2 bulbs in a 4-bulb fluorescent fixture, removing the bulbs in
every other fixture, or turning off overhead lights altogether.
Supplemental desk lighting is better than overhead lighting for reading or
printed copy.
Use the following recommendations to reduce
eyestrain and eye fatigue:
- Close drapes/blinds to reduce glare.
- Adjust lighting to avoid glare on screen (light
source should come at a 90 degree angle, with low watt lights rather
than high).
- Avoid intense or uneven lighting in your field of
vision.
- Place monitor at 90 degree angle to windows
(where possible).
- Reduce overhead lighting (where possible).
- Use indirect or shielded lighting where possible.
- Walls should not be painted with a reflective
finish.
- Use a glare screen or monitor shield to reduce
glare from overhead lighting.
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WORK HABITS
Repetitious static work (working at the computer) is
very fatiguing on your upper extremities as well as your eyes. It is
important that breaks from working at the computer be taken every 20 to 40
minutes in order for your body to rest and recover. Taking a short break
(3 to 5 minutes) does not mean you have to stop working, other activities
such as talking to a co-worker, making copies, filing, etc. could be done
during breaks from typing.
It is also important to change positions
periodically. Sitting in one position or leaning on your arms for an
extended period of time can interfere with circulation.
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Laptop
Computers
NOTE: LAPTOP COMPUTERS
ARE NOT RECOMMENDED AS PRIMARY COMPUTERS. IN THE OFFICE OR WHILE AT HOME,
A DOCKING STATION IS RECOMMENDED TO PROVIDE ADJUSTABILITY WHICH WILL
ENHANCE NEUTRAL POSTURES.
Computing
Maintaining neutral postures will reduce stress and
strain to the musculoskeletal system.
- Incorporate mini-breaks every 20 to 30 minutes to
break up repetition and static postures.
- Maintain a comfortable viewing distance from your
screen; about 18-30 inches.
- Keep your head and neck in a neutral posture;
avoid excessive neck flexion or rotation.
- Angle the screen so that it is perpendicular to
your line of sight, if lighting permits.
- Position the keyboard at elbow height, and keep
your wrists straight while keying. Experiment with table height, chair
height and keyboard angle to maintain neutral wrist postures.
- Remember: if you raise your chair use a footrest
to support your feet. When seated your hips should be slightly higher
than your knees.
- If you are seated in a side chair or couch, use a
pillow to support your arms while keying. This will help you maintain
neutral arm, wrist, and hand postures.
- Attach an external mouse instead of using the
small constricted touchpad or trackball.
- Clean the screen regularly using appropriate
antistatic cleaning materials.
- The hands and wrists should be kept in a straight
wrist posture when typing and should not be resting on a pal rest,
table, or lap while typing. Wrist and palm rests are designed to
provide support during breaks from typing.
Transporting the Computer
Keep these ideas in mind while carrying your laptop
from place to place:
- Eliminate unnecessary baggage from your
briefcase, the less demand placed on the body the better.
- Carry your laptop in a case with a padded
shoulder strap and handle. Frequently shift hands or shoulders to
balance the load.
- Use a wheeled luggage cart when possible.
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