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Freedom of Information Act Importance to CDC Mission

CDC has one overriding goal: to protect the health of all Americans. At the core of this mission is information sharing – not just health information and disease study results, but information CDC gathers as part of a continuous process of putting information into action. As a science-based agency funded by U.S. taxpayers, CDC is committed to openness and accountability.

Information sharing is at the core of CDC’s one overriding goal: to protect the health of all Americans. To better meet this goal, CDC FOIA is committed to one objective:

Improve our customer service by:

  • Working on reducing the agency’s overall backlog. As part of this effort contact requesters who have aged requests to determine if they are still interested in receiving responses to their requests.
  • Improving our customer interactions by increasing communications, promptly returning all calls to our FOIA office and providing specific contact information for our Public Liaison on our website and acknowledge letters
  • Streamlining our workflow processes to improve our efficiency and timeliness of responses to requests

Each FOIA office in HHS has a FOIA Requester Service Center that processes relevant FOIA requests.