Post-Assessment / Performance Improvement Resources

This section includes sample tools and links to resources for groups that have completed the NPHPSP assessment and have entered the post assessment / performance improvement phase. Many of these resources are available for download and customization.

• Follow-up Letter [PDF - 77KB]  Word [DOC - 27 KB] - a sample follow-up letter that can be customized and used to reconvene system partners for quality improvement planning purposes.
  
• Performance Improvement / Post-Assessment Reports view post-assessment reports describing assessment results and next steps for performance improvement. Sample reports are provided from the states of Illinois, Maine, New Hampshire, Montana, and New Mexico.
  • State of Illinois (State Assessment Report) [PDF - 3.32MB]
  • Portland, Maine (Local Assessment Report) [PDF - 1.33MB]
  • Southern Stratford County, New Hampshire (Local Assessment Report) [PDF - 308KB]
  • State of Montana (State Assessment Report) [PDF - 1.24MB]
  • State of New Mexico (State Assessment Report) [PDF - 1.72MB] 
    
    
• Improvement Plan by Essential Service [PDF - 53 KB] - an example of a team's improvement plan for one priority area (essential service. The outline includes a focus topic, goal, related objectives, and performance measures, as well as documentation of leadership support, resources, expertise, and plans for reporting progress.
  
  
• Improvement Briefing Sheet [PDF - 50 KB]  - an example briefing sheet one site used to provide a contextual analysis, including notes from the assessment process, for an Essential Service and related indicators.
  
  
• Prioritization Process [PDF - 250 KB]  - an example four step process for identifying priorities from among all NPHPSP Essential Service and indicator scores.
  
  
• Quality Improvement Template [PDF - 10KB]  Word [DOC - 35 KB]  - a document used to gather information from teams or small groups regarding the next steps and performance improvement strategies that will be implemented.
  
  
• Links to Quality Improvement Resources - on-line documents are available of a variety of resources that NPHPSP users can access in their efforts to improve performance in each Essential Service. For example, if your public health system wants to improve its efforts to develop a community health profile, visit this resource to view numerous links that can assist in building a community health profile. See:
  
  • State Public Health System Performance Improvement Resources
    
  • Local Public Health System Performance Improvement Resources
    
    
• Mobilizing for Action through Planning and Partnerships (MAPP) - the MAPP process is a comprehensive community health improvement process, which includes the Local Public Health System Performance Assessment as one of the components. Even if the full MAPP process is not used, the guidance for developing an improvement plan can be valuable for those who have conducted a performance assessment.
  
  
• Turning Point Performance Management Collaborative Resources - The following link includes information about performance management, links to reports, and information about state activities. Resources on this page include a literature review of performance management, a baseline assessment of state practices, the From Silos to Systems: Performance Management in Public Health document, and the Turning Point Guidebook for Performance Measurement.
  
  
• Public Health Institutes - The mission of the National Network of Public Health Institutes (NNPHI) is to promote multi-sector activities resulting in measurable improvements of public health structures, systems, and outcomes. NNPHI members have expressed interest in facilitating quality improvement processes with the National Public Health Performance Standards assessment results.
  
  
• PHF Public Health Infrastructure Resource Center - The Public Health Foundation's Public Health Infrastructure Resource Center (PHIRC) website was created to meet the needs and interests of states, communities, and the public in assessing and building public health infrastructure. This website serves as a gateway to information and resources on building capacity of public health systems.
  
  
• Prioritization section from APEXPH in Practice.pdf [PDF - 3 MB]  - this section from NACCHO's APEXPH in Practice workbook includes a discussion of the use of priority-setting within planning processes. Several common methods, including their advantages and disadvantages, as well as process steps and examples, are described.
  • Prioritization [PDF - 126KB]
  • Priority Setting Exercise 1 - Simplex Method [PDF - 71 KB]
  • Priority Setting Exercise 2 - Criteria Weighting Method [PDF - 76 KB]  
    
    
• Potential Lull-Breaking Strategies [PDF - 61KB]