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Workplace social support and work-family conflict: a meta-analysis clarifying the influence of general and work-family-specific supervisor and organizational support.

Authors
Kossek-EE; Pichler-S; Bodner-T; Hammer-LB
Source
Pers Psychol 2011 Summer; 64(2):289-313
NIOSHTIC No.
20043653
Abstract
This article uses meta-analysis to develop a model integrating research on relationships between employee perceptions of general and work-family-specific supervisor and organizational support and work-family conflict. Drawing on 115 samples from 85 studies comprising 72,507 employees, we compared the relative influence of 4 types of workplace social support to work-family conflict: perceived organizational support (POS); supervisor support; perceived organizational work-family support, also known as family-supportive organizational perceptions (FSOP); and supervisor work-family support. Results show work-family-specific constructs of supervisor support and organization support are more strongly related to work-family conflict than general supervisor support and organization support, respectively. We then test a mediation model assessing the effects of all measures at once and show positive perceptions of general and work-family-specific supervisor indirectly relate to work-family conflict via organizational work-family support. These results demonstrate that work-family-specific support plays a central role in individuals' work-family conflict experiences.
Keywords
Employees; Attitude; Behavior; Mental-processes; Psychological-responses; Sociological-factors; Supervisory-personnel; Management-personnel; Families; Analytical-models; Work-environment; Work-operations; Work-organization
Contact
Ellen Ernst Kossek, University Distinguished Professor, Michigan State University, Associate Director, Center for Work-Family Stress Safety & Health, School of Human Resources & Labor Relations, East Lansing, MI 48824-1032
CODEN
PPSYAQ
Publication Date
20110701
Document Type
Journal Article
Email Address
kossek@msu.edu
Funding Type
Cooperative Agreement
Fiscal Year
2011
NTIS Accession No.
NTIS Price
Identifying No.
Cooperative-Agreement-Number-U01-OH-008788
Issue of Publication
2
ISSN
0031-5826
Source Name
Personal Psychology
State
MI; CA; OR
Performing Organization
Portland State University
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