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Does enhancing work-time control and flexibility reduce turnover? A naturally occurring experiment.

Authors
Moen-P; Kelly-EL; Hill-R
Source
Soc Probl 2011 Feb; 58(1):69-98
NIOSHTIC No.
20042148
Abstract
We investigate the turnover effects of an organizational innovation (ROWE-Results Only Work Environment) aimed at moving away from standard time practices to focus on results rather than time spent at work. To model rates of turnover, we draw on survey data from a sample of employees at a corporate headquarters (N = 775) and institutional records of turnover over eight months following the ROWE implementation. We find the odds of turnover are indeed lower for employees participating in the ROWE initiative, which offers employees greater work-time control and flexibility, and that this is the case regardless of employees' gender, age, or family life stage. ROWE also moderates the turnover effects of organizational tenure and negative home-to-work spillover, physical symptoms, and job insecurity, with those in ROWE who report these situations generally less likely to leave the organization. Additionally, ROWE reduces turnover intentions among those remaining with the corporation. This research moves the "opting-out" argument from one of private troubles to an issue of greater employee work-time control and flexibility by showing that an organizational policy initiative can reduce turnover.
Keywords
Workers; Worker-health; Occupations; Behavior; Employee-health; Employees; Work-operations; Work-organization; Work-practices; Job-analysis; Job-stress; Worker-motivation; Stress; Mental-fatigue; Mental-stress; Psychological-fatigue; Psychological-responses; Psychological-stress; Task-performance; Work-capability; Control-methods; Author Keywords: turnover; opting out; work-time control; flexibility; organizational change
Contact
Phyllis Moen, Department of Sociology, University of Minnesota, 909 Social Sciences Bldg, 267 19th Ave South, Minneapolis, MN 55455
CODEN
SOPRAG
Publication Date
20110201
Document Type
Journal Article
Email Address
phylmoen@umn.edu
Funding Type
Cooperative Agreement
Fiscal Year
2011
NTIS Accession No.
NTIS Price
Identifying No.
Cooperative-Agreement-Number-U01-OH-008788
Issue of Publication
1
ISSN
0037-7791
Source Name
Social Problems
State
MN; OR
Performing Organization
Portland State University
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