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"Check" this out: a review of Gawande's The Checklist Manifesto.

Authors
Gravina-NE; Cunningham-TR
Source
J Organ Behav Manage 2010 Jul; 30(3):271-277
NIOSHTIC No.
20037987
Abstract
Know-how and sophistication have increased remarkably across almost all our realms of endeavor, and as a result so has our struggle to deliver on them. You see it in the frequent mistakes authorities make when hurricanes or tornadoes or other disasters hit. You see it in the 36 percent increase between 2004 and 2007 in lawsuits against attorneys for legal mistakes--the most common being simple administrative errors, like missed calendar dates and clerical screwups, as well as errors in applying the law. You see it in flawed software design, in foreign intelligence failures, in our tottering banks--in fact, in almost any endeavor requiring mastery of complexity and of large amounts of knowledge. Fortunately, as The Checklist Manifesto describes, one potential solution for reducing or eliminating errors in complex jobs is rather simple--a checklist.
Keywords
Diagnostic-techniques; Occupational-psychology; Psychological-reactions; Standards; Workers; Workplace-studies
CODEN
JOBMF7
Publication Date
20100301
Document Type
Journal Article
Email Address
negravina@gmail.com
Fiscal Year
2010
NTIS Accession No.
NTIS Price
Issue of Publication
3
ISSN
0160-8061
NIOSH Division
EID
Priority Area
Construction
Source Name
Journal of Organizational Behavior Management
State
IL; OH
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