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Violence against emergency department workers.

Authors
Gates-DM; Ross-CS; McQueen-L
Source
J Emerg Med 2006 Oct; 31(3):331-337
NIOSHTIC No.
20034664
Abstract
The purpose of this study was to describe the violence experienced by Emergency Department (ED) workers from patients and visitors during the 6 months before the survey. Two hundred forty-two employees at five hospitals who came in direct contact with patients or visitors completed a survey. The study found that most workers had been verbally harassed by patients or visitors at least once. There were at least 319 assaults by patients and 10 assaults by visitors. Sixty-five percent of subjects assaulted stated that they did not report the assault to hospital authorities. Sixty-four percent of subjects had not had any violence prevention training during the previous 12 months. There were significant relationships among violent experiences, feelings of safety, and job satisfaction. ED workers are at high risk for violence, and efforts are needed to decrease the incidence of violence. Such efforts are likely to have a positive impact on job satisfaction and retention of ED workers.
Keywords
Emergency-care; Health-care-facilities; Health-care-personnel; Nurses; Nursing; Physicians; Psychological-factors; Psychological-reactions; Injuries; Injury-prevention; Health-surveys; Author Keywords: workplace violence; emergency department; healthcare workers; assaults; violence
Contact
Donna M. Gates, College of Nursing, 3110 Vine Street, University of Cincinnati, Academic Health Center, Cincinnati, OH 45221-0038
Publication Date
20061001
Document Type
Journal Article
Funding Amount
1070124
Funding Type
Grant
Fiscal Year
2007
NTIS Accession No.
NTIS Price
Identifying No.
Grant-Number-T42-CCT-510420
Issue of Publication
3
ISSN
0736-4679
Source Name
The Journal of Emergency Medicine
State
OH
Performing Organization
Department of Environmental Health, University of Cincinnati, Cincinnati, Ohio
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