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The communication triangle: elements of an effective warning message.

Authors
Vaught-C; Brnich-MJ Jr.; Mallett-L
Source
Coal Age 2007 Jan; 112(1):36-37
NIOSHTIC No.
20031506
Abstract
The lack of good communication is a very real problem in mine emergencies. Sometimes critical information is not communicated to those who need it to make decisions. At other times, those on the receiving end of a warning do not think to ask the right questions. What happens in underground coal mine fires is a case in point. The authors interviewed 48 workers who escaped three serious fires in western Pennsylvania. In each case the location of the fire was known but did not get communicated to many of those who had to evacuate. Sometimes, event the nature of the problem was not clearly communicated, some workers began their evacuation knowing nothing about what was happening. In an effort to improve emergency communication National Institute for Occupational Safety and health (NIOSH) researchers worked with safety professionals to determine what sorts of information are critical in a mine emergency. An extensive list was generated, which proved too long to be remembered by individuals. The list was therefore collapsed into six categories. A communication protocol was derived from these categories.
Keywords
Emergency-response; Miners; Coal-miners; Underground-mining; Underground-miners; Safety-practices; Mine-fires; Mine-rescue; Mine-workers
Contact
NIOSH, Pittsburgh Research Laboratory, P.O. Box 18070, Pittsburgh, PA 15236
CODEN
COLAA7
Publication Date
20070101
Document Type
Journal Article; Trade
Email Address
cvaught@cdc.gov
Fiscal Year
2007
NTIS Accession No.
NTIS Price
Issue of Publication
1
ISSN
0009-9910
NIOSH Division
PRL
Source Name
Coal Age
State
PA
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