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Accessible cell phone design: development and application of a needs analysis framework.

Authors
Smith-Jackson-TL; Nussbaum-MA; Mooney-AM
Source
Disabil Rehabil 2003 May; 25(10):549-560
NIOSHTIC No.
20031289
Abstract
This research describes the development and use of the Needs Analysis and Requirements Acquisition (NARA) framework to elicit and construct user requirements for the design of cell phones (which are a type of assistive technology) that are both usable and accessible to persons with disabilities. Semi-structured interviews and a focus group were used to elicit information and a systematic approach was used to translation information into requirements (construct). Elicitation and construction are the first two stages of NARA. Requirements for general and feature-specific phone attributes were identified, and several requirements were found to match six of the seven universal design principles. The study demonstrated that NARA is both a straight-forward and cost-effective method to develop user requirements and can be used throughout the development cycle.
Keywords
Disabled-workers; Information-processing; Equipment-design; Equipment-reliability; Humans
CODEN
DREHET
Publication Date
20030520
Document Type
Journal Article
Email Address
smithjack@vt.edu
Funding Type
Grant
Fiscal Year
2003
NTIS Accession No.
NTIS Price
Identifying No.
Grant-Number-T01-OH-008613
Issue of Publication
10
ISSN
0963-8288
Source Name
Disability & Rehabilitation
State
VA
Performing Organization
Department of Industrial and Systems Engineering, Virginia Tech University, Blacksburg, Virginia
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