NIOSH has a particular interest in meeting the health and safety needs of small businesses, i.e., less than 50 employees, but also many "mom and pop shops" with 10 or fewer employees. Typically, these enterprises fall through the cracks and have little or no resources to address OSHA issues. This past year, NIOSH has been working with small business owners in the pallet-making industry. The industry has a disproportionate share of illness and injury - including major problems with noise-induced hearing loss. This presentation will present findings and recommendations from a year of field work in this industry. Generalization of issues, approaches, and solutions for other small cottage industries will be made. A prototype training manual for the owners of these small businesses is under development, and the hearing loss section will be showcased.