Coaching skills for on-the-job trainers.
Mallett-LG; Kowalski-Trakofler-K; Vaught-C; Wiehagen-WJ; Peters-RH; Keating-P
Pittsburgh, PA: U.S. Department of Health and Human Services, Public Health Service, Centers for Disease Control and Prevention, National Institute for Occupational Safety and Health, DHHS (NIOSH) Publication No. 2005-146 (IC-9479), 2005 Aug; :1-198
On-the-job training is a common means of training or retraining workers, and the practice may seem simple and straightforward. Doing it effectively, however, requires more thought and preparation than simply having someone follow an experienced worker around and watch what he or she is doing. Over the years, various techniques and practices have evolved that pass on the skills and knowledge of a trainer or coach in a manner that leads an inexperienced trainee to really absorb the information being taught. On-the-job training thus becomes less a haphazard "show and tell" and more a real transfer of information. This document describes how to develop or manage an on-the-job training program so that information is passed on from trainer/coach to trainee efficiently and effectively. "Efficient" means the best use of time and resources of all those involved in the training process. "Effective" means that the trainee truly learns the skills and internalizes the knowledge needed to do the job well. The first part of this document discusses topics to think about when developing a formal on-the-job training program. A structure based on coaching is suggested. Then a workshop designed to prepare trainers as coaches is described. Workshop materials include an instructor's guide and a trainee workbook. These materials can be used to train coaches and to assist trainees as they go through the learning process. Content related to specific jobs can be added to these materials to create targeted on-the-job training manuals.
Training; Workshops; Workers; Injury-prevention; Injuries; Safety-research; Safety-programs; Miners; Mining-industry
NIOSH Pittsburgh Research Laboratory, P.O. Box 18070, Pittsburgh, PA 15236
Information Circular; Numbered Publication
NTIS Accession No.
(NIOSH) 2005-146; IC-9479
National Institute for Occupational Safety and Health