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Building a research and prevention initiative for workplace violence.

Jenkins-L; Hartley-D; Bowyer-M; Anderson-K
The 7th World Conference on Injury Prevention and Safety Promotion, Vienna, Austria, June 6th-9th 2004. Vienna, Austria: Kuratorium für Schutz und Sicherheit/Institut Sicher Leben, 2004 Jun; :341-342
Problem under study: In 2002, there were 609 workplace homicides in the US. From 1993-1999, there were an estimated 1.7 million nonfatal workplace victimizations annually. A typology of workplace violence has been developed that categorizes the range of potential workplace violence incidents and is useful for thinking about prevention efforts. Specifically, the types are: (1) criminal intent incidents in which the perpetrator has no legitimate relationship to the business and is usually committing a crime in conjunction with the violence; (2) customer/client incidents in which the perpetrator has a legitimate relationship with the business and becomes violent while being served by the business; (3) worker on worker incidents in which the perpetrator is an employee or past employee of the business and attacks or threatens another employee; and (4) personal relationship incidents in which the perpetrator does not have a relationship with the workplace, but has a personal relationship with the intended victim. Objectives: To develop a national workplace violence research and prevention initiative that includes all aspects of workplace violence across the various types of incidents. Methodology: A combination of intramural and extramural efforts has been undertaken. Extramurally, these include funding $1.8 million in new research grants, convening a federal interagency task force, and soliciting input from stakeholders in specific areas of workplace violence research and prevention (for example, violence in health care, violence in retail settings, domestic violence in the workplace and violence against law enforcement and security professionals). Intramurally, research efforts focus on (1) evaluating existing guidelines for violence prevention in health care; (2) conducting an inventory of state-based efforts in workplace violence prevention to serve as a basis for evaluating such efforts; (3) collaborating with other agencies to collect improved data on workplace violence from both workers and employers; and (4) collaborating with other groups to raise awareness of workplace violence and disseminate information developed through the initiative. Results: A cadre of research and prevention professionals is beginning to take shape and forums for networking among these professionals have been created. Recommendations from stakeholders with regard to national institute for occupational safety and health efforts in specific areas of workplace violence research and prevention are being implemented. Previously unavailable data on workplace violence prevention policies, training, and other security measures in us workplaces have been collected along with data on perceptions of safety and security from a cross-section of U.S. workers. Conclusion: Research and prevention activities of a federal occupational safety and health agency are greatly enhanced through the involvement of stakeholders and the combination of intramural and extramural efforts. Stakeholders provide front-line input on the most pressing needs of workers and employers in terms of research and prevention as well as information dissemination.
Injury-prevention; Injuries; Traumatic-injuries; Workplace-studies; Law-enforcement-workers; Law-enforcement; Retail-workers; Health-care-personnel; Prison-workers
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Document Type
Abstract; Conference/Symposia Proceedings
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NIOSH Division
Priority Area
Disease and Injury: Traumatic Injuries
Source Name
The 7th World Conference on Injury Prevention and Safety Promotion, Vienna Austria, June 6th-9th 2004