Workplace violence: how do we improve approaches to prevention?
Clin Occup Environ Med 2003 Nov; 3:659-672
The topic of workplace violence has been studied for many years and from many different professional approaches. These professional fields have employed different definitions, priorities, and understanding of the scope of the problem into their approaches to intervention. Some industries and psychologists exclusively have defined the scope as worker-on-worker violence, and their prevention strategies have focused on threat identification and management. Law enforcement have focused on robbery-related workplace violence and used criminal apprehension and environmental modification as interventions. The retail industry has focused on environmental and some administrative approaches, whereas the health care industry has focused on training. Other industries have not used an integrated approach, and others have not applied any interventions. As the field of workplace violence has grown and evolved, these diverse perspectives have begun to come together. Workplace violence is understood to be a broad spectrum of events, including physical assault, threats, and harassment in the workplace. Important risk factors have been identified that are amenable to intervention, and programs have been implemented that address these risk factors. The broad field of workplace violence, however, has not adapted an organized framework with which to address increasing knowledge. This article discusses the scope of workplace violence and how it fits within the framework of the public health model. The use of a public health model to identify promising avenues for improving intervention efforts is examined.
Injury-prevention; Retail-workers; Health-care-personnel; Risk-analysis; Risk-factors; Public-health
Department of Occupational and Environmental Health, University of Iowa, 100 Oakdale Boulevard, #114 IREH, Iowa City, Iowa, 52242
Disease and Injury: Traumatic Injuries
Clinics in Occupational and Environmental Medicine