Feasibility of Employee Assistance Programs in the Coal Mining Industry.
Training Resources Applied to Mng XV & XVI Proceeds West Virginia Univ & Pennsylvania State Univ 1989 :13-24
An employee assistance program (eap) can be a valuable addition to a mine's human resource management system. The studies reported in this paper have shown that there is a low but important prevalence rate of off-the-job problems that harm on-the-job critical behaviors. Although the rates are in the range of 1 to 3 pct, even one instance of problem-induced impaired performance can cause an accident costing millions of dollars. Thus, a general need for eap's has been established. Aside from more tangible advantages, eap's provide a number of means of attaining several intangible goals. Referral to an eap provides a nonthreatening way of dealing with employee problems. Supervisors are known to often ignore or deny employees' "personal" problems because they are not socially comfortable with confronting the employee. Eap referral is less confrontational than traditional disciplinary methods and more effective than doing nothing. Eap's are also viewed as valuable benefits by employees. The same problems that disrupt their job performance can also ruin their personal lives. Eap can provide them and their families with a path for solving their problems that may not have been evidient or available before. Miners are known to place a high value on their personal and family lives, so a mine that provides an eap demonstrates that it can be responsive to the employees' needs and values.
Training Resources Applied to Mng. XV & XVI Proceeds, West Virginia Univ. & Pa State Univ., 1989, Pp 13-24