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Evaluation of a quality assessment manual. Effectiveness in a quality assurance program.

Authors
Walen-AM
Source
AAOHN J 1993 Dec; 41(12):579-586
NIOSHTIC No.
00218264
Abstract
An occupational health quality assessment manual written to establish standards of care in an occupational health unit was evaluated. The goal of the project was to determine the effectiveness of the manual as part of the overall quality assurance program and to make recommendations based on the findings. The effectiveness of the manual was evaluated at five health units within a Public Health Service region. Four categories in the quality assessment manual were evaluated: employee injury, employee acute illness, employee health promotion services, and clinical records. The analysis revealed compliance in many areas and also deficits of information for the follow up, referral, referral follow up, signed instructions, and employee signature for both employee injury and acute illness categories. The cause of these deficits may be the lack of a defined follow up procedure in the health unit policy and procedure manual. The occupational code was another area where a deficit was noted. This code was used for employee identification, although confusion existed as to what this code is and where it should be entered on the employee record. The author recommends that in the health promotion category, possible courses of action would accurately assess whether target populations in the different agencies are being informed and whether a sample of this population is aware and using the health unit. The clinical records category needed updated criteria. The pharmaceutical compound inventory should be defined so that each health unit can reach this criteria. The system would be clearer for the nurses if each health unit maintained a standard form for recording equipment cleaning.
Keywords
NIOSH-Grant; Training; Occupational-health-programs; Worker-health; Quality-control; Occupational-health-services
Contact
Environmental Health University of Washington Environmental Health Dept Seattle, Wash 98195
CODEN
AAJOEP
Publication Date
19931201
Document Type
Journal Article
Funding Amount
7294922
Funding Type
Grant
Fiscal Year
1994
NTIS Accession No.
NTIS Price
Identifying No.
Grant-Number-T15-OH-07087
Issue of Publication
12
ISSN
0891-0162
Source Name
AAOHN Journal - American Association of Occupational Health Nurses Journal
State
WA
Performing Organization
University of Washington, Seattle, Washington
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