Human Aspects in Office Automation, Elsevier Series in Office Automation, No. 1. Cohen BGF, ed., New York: Elsevier Science Publishersr, 1984 May; :97-114
The ergonomic aspects of health problems among video display terminal (VDT) operators were examined. A variety of health complaints were associated with working on a VDT. VDT operators were found to have temporary decreased visual acuity after performing VDT tasks. Visual complaints, such as eyestrain, were found to be chronic among VDT operators. Muscular aches and pains, emotional disturbances, psychosomatic symptoms, and job dissatisfaction were also found to be common complaints among VDT operators. Factors identified as contributing to these problems included: improper lighting, environmental glare, poor work station design, inadequate chairs, poor job design, unreasonable organizational demands, poor supervision, and inadequate training. Ergonomic solutions to VDT related problems involving environmental, work station, job, and organizational design are discussed. The author concludes that computerized technology has the capability to greatly enhance or degrade jobs of office workers, and that in order to protect the health of office workers affected by computerized technology, management must consider ergonomic solutions to job stress related to work on VDTs.