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2010 NCHHSTP Metrics Dashboard

Viral Hepatitis

Site Metrics

http://www.cdc.gov/hepatitis/
Range: Jan 2010 - Dec 2010
Source: Omniture SiteCatalyst

Overview

  • 2,779,532 page views to the site
  • Visitors spent an average of  4.7 minutes on the site
  •  64% of the traffic was from external sources (outside of CDC.gov including bookmarked, typed or saved URLs) while 36%  was from within CDC.gov

Viral Hepatitis Respondent Profile

Range: Jan 2010 - Dec 2010, N=495
Source: American Customer Satisfaction Survey (ACSI)

Customer Satisfaction

Customer Satisfaction Score was 82
(CDC.gov site Customer Satisfaction Score was 80)

Respondent Profile Summary

Viral Hepatitis User Roles Pie Graph

Age:

  • 50-64 (43%)
  • 35-49 (27%)
  • 20-34 (23%)

Gender:

  • Male (30%)
  • Female (70%)

Education:

  • College degree (39%)
  • Advanced degree (39%)
  • Some college (15%)

Frequency of visits :

  • Couple of times a year (29%)
  • Monthly (22%)
  • Weekly (20%)
  • First time (19%)

Reason for visit:

  • Health information for work (48%)
  • Other – generally school related (15%)
  • Health information for myself (14%)
  • Health information for someone else (loved one, friend, family) (12%)
  • Health information for patient or client (12%)

Type of information they were looking for:

  • Diseases and conditions (33%)
  • Data and statistics (13%)
  • Professional training/education materials (11%)

How they found site:

  • Search engine (47%)
  • Other – CDC awareness (16%)
  • Bookmark (12%)
  • Referral links from other sites (11%)

Activities after using site:

  • Additional research online (42%)
  • Print and share (41%)
  • Talk to friend or family about topic (30%)
  • Bookmark (27%)

Behavioral changes based on experience with site:

  • “Likely” or “Very Likely” to do something different to improve their health based on their experience with the site (67%)

Most common changes:

  • Be more aware, cautious (34%)
  • Change diet, eating or exercise (19%)
  • Get vaccinated/take medications (16%)

Social media activities in last 3 months:

  • Receive text messages via mobile phone (47%)
  • Send text messages via mobile phone (46%)
  • Watch videos on a website (44%)
  • Participate in online social network (41%)
  • Sign up to receive emails from a website (34%)
  • Browse through photo galleries (30%)

Viewed CDC website on mobile phone:

  • Yes (7%)
  • No (93%)
 
Contact Us:
  • Centers for Disease Control and Prevention
    1600 Clifton Rd
    Atlanta, GA 30333
  • 800-CDC-INFO
    (800-232-4636)
    TTY: (888) 232-6348
  • Contact CDC–INFO

The NCHHSTP Atlas is an interactive tool that provides CDC an effective way to disseminate HIV, Viral Hepatitis, STD and TB data, while allowing users to observe trends and patterns by creating detailed reports, maps, and other graphics. Find out more! http://www.cdc.gov/nchhstp/atlas/


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