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Dear Colleague Letters

ACA Health Insurance Marketplace Enrollment

November 19, 2013

Dear Colleague:

Persons across the United States can now sign up for affordable health insurance, with coverage beginning as soon as January 1, 2014. The Health Insurance Marketplace enrollment opened on October 1, 2013 and runs through March 31, 2014.

The Marketplace offers expanded access to care and preventive services for many uninsured or under-insured individuals, some of whom are living with or at-risk for HIV, AIDS, viral hepatitis, STDs, and TB. Many of our partners are in a position to help increase awareness of the Marketplace and to assist clients or patients with getting affordable coverage. There are a number of ways you can help:

  • Inform uninsured patients/clients about the four ways to apply for health coverage:
    • Apply online. Visit to get started.
    • Apply by phone. Call 1-800-318-2596 to apply for a health insurance plan and enroll over the phone. (TTY: 1-855-889-4325)
    • Apply in person. Visit a trained counselor in your community to get information and apply in person. Find help in your area at
    • Apply by mail. Complete a paper application and mail it in. The paper application form and instructions can be downloaded from

NOTE: The Department of Health and Human Services acknowledges that the online process must be improved and is taking steps every day to meet the consumer demand for affordable health insurance.

Covering more people with health insurance improves population health and can help us fight HIV, AIDS, viral hepatitis, STDs and TB. I encourage you to help spread the word about the Marketplace. Thank you for your continued support and commitment to the health of our Nation.


/Jonathan Mermin/

Jonathan H. Mermin, M.D., M.P.H.
National Center for HIV/AIDS, Viral Hepatitis, STD, and TB Prevention
Centers for Disease Control and Prevention

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