"Things were going well at the beginning, but now I'm starting to get a little
frustrated. I thought I'd just give Wellington Data my research questions and
they'd do the rest, right?
Well, it's not quite happening like that. We e-mailed our research questions to
them and they sent us a draft moderator's guide for the groups. When we read
through it, though, we realized the guide had a bunch of irrelevant questions
that won't help us to answer our research questions.
So we want them to revise the guide. Is this normal? Shouldn't they just be able
to create a good moderator's guide from the start?"