Part 1: General approach to program monitoring and evaluation

Agencies should develop and implement plans to monitor and evaluate implementation of the program and to determine if objectives are being met and if services are effective. Agencies should support adequate experienced staff (or consultants) for conducting program monitoring and evaluation, including data collection, management, analysis, interpretation, application, and reporting.

Agencies should use monitoring and evaluation data on an ongoing basis to adjust program activities for maximum effectiveness. Agencies should also collaborate with other contractors in data analysis and dissemination of program findings.

The monitoring and evaluation plans should be based on logic models and flow diagrams describing the program. Logic models and flow diagrams should be used to identify quantitative and qualitative questions that need to be addressed through monitoring and evaluation.

Go to Section Four; Part 2