The following principles can guide the efforts of health professionals to improve health literacy.
1. Ensure public health information and services are appropriate, actionable, and easy to understand and use.
2. Involve representatives from your target audiences in planning, implementing, disseminating, and evaluating health information and services.
3. Develop key partnerships to help facilitate change, influence behavior and generate interest in health literacy.
4. Support changes to improve public health professionals' health literacy skills.
Arjun Srinivasan, MD, Response Team Leader, discusses lessons learned about effective communication.