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Training and Technical Assistance

This page provides resources to build the capacity of our partners, grantees, and the public health workforce with convenient, up-to-date, and high quality resources. We offer workshops, online courses, and other training activities to help you use education and communication approaches and NDEP resources to address diabetes. This page also includes resources for facilitators (e.g., diabetes educators, health educators, Community Health Workers) who provide training and technical assistance to others.

Training Courses

Training Courses

Managing the Emotional Impact of Diabetes Audio Program

The New Beginnings audio program gives group leaders a basic overview of the issues addressed in New Beginnings discussions including:

  1. Emotional impact of diabetes
  2. Role of family and social support in diabetes self-management
  3. Cultural considerations when addressing psychosocial and family support issues in people with diabetes.

This program has been approved for CNE, CEU, and CECH credit. Click here to access the programs. This activity is provided through CDC TRAIN, a learning resource for public health professionals and an affiliate of the Public Health Foundation Training Finder Real-time Affiliate Integrated Network (TRAIN). This program has been approved for CNE, CEU, and CECH credit. Visit the registration page for more information about continuing education.

Health Communication

How to Make Health Communication Work for Your Program Online Course

Use this self-guided course to learn how to plan health communication activities that are grounded in the day-to-day realities of your diabetes prevention and control work. You will leave with the knowledge, skills, and resources needed to implement effective health communication strategies in all of your work.


Resources for Facilitators

Diabetes Prevention

Training resources to support the Road to Health Toolkit

Learn how to successfully use the Road to Health Toolkit and its resources by using training guides and videos. (English and Spanish)

Diabetes Control

New Beginnings: A Discussion Guide for Group Leaders to Address the Emotional Impact of Living with Diabetes (8 modules) [PDF-3.98MB]

Use this guide to facilitate discussions in diabetes support groups that focus on managing the emotional side of living with diabetes, goal setting, problem solving, and building self-confidence.



Motivational Interviewing: How and Why It Works for People With Diabetes
May 14, 2015
Motivational Interviewing (MI) is a collaborative, patient-centered approach that strengthens motivation and commitment to behavior change. Increasingly, health care providers and peer counselors are finding this technique a valuable tool working with people with diabetes in both clinical and community settings. Exploration of core values helps patients develop their own strategies for making positive changes and improving health outcomes. Webinar presenters shared both the merits of MI and some practical examples of its application.

Population Health Management: Improving Health Where We Live, Work, and Play
February 24, 2015
Health care costs continue to soar, taking large portions of business, government, and consumer budgets. While costs are rising, health and well-being are declining. Dr. Ron Loeppke and Dr. Jeanette May help participants recognize the social, economic, and physical factors that contribute to health and learn how employers and communities can work together to control health care spending and improve health using a population health management approach.

Community Health Workers: Their Role in Preventing and Controlling Chronic Conditions
February 11, 2015
Are you interested in learning about what is going on with community health workers (CHWs) at the national level? The National Diabetes Education Program and CDC's CHW Workgroup at the National Center for Chronic Disease Prevention and Health Promotion hosted a webinar that outlined what CHWs are, described their roles in achieving health equity, and discussed promising practices of the CHW workforce. The event showcased the strategies that CDC uses to engage CHWs in chronic condition prevention and control, policy development, and other efforts.

Working Together to Manage Diabetes: A Toolkit for Pharmacy, Podiatry, Optometry, and Dentistry
August 18 and September 8, 2014
Pharmacy, Podiatry, Optometry and Dentistry (PPOD) providers can work collaboratively with each other, as well as with other members of the health care team, such as primary health care providers, physician assistants, nurse educators, and community health workers to promote better outcomes in people with diabetes. PPOD professionals share their team care experiences using PPOD Toolkit materials and concepts to better care for patients at risk for diabetes and those who already have diabetes.

Diabetes, Distress and Depression: Incorporating the Emotional Side of Diabetes in Clinical Care
May 20, 2014
Diabetes and depression have been associated with poor self-management and clinical outcomes. Dr. Lawrence Fisher asks us to consider emotional distress within the context of living with diabetes including its management, other life stresses, and other contributors that can impact emotional well-being. Strategies for integrating the emotional side of diabetes into diabetes care are suggested.

The Art of Storytelling and Use of Culturally-Adapted Tools to Educate on Diabetes Prevention
September 5, 2013
Storytelling can play a role in diabetes education by influencing self-efficacy, outcome expectations, risk perceptions, and problem solving. Learn how storytelling can help build trust and understanding, especially when the patient and the diabetes educator have different backgrounds and life experiences.

Culturally-competent Health Provider Communication
May 14, 2013
Asian-American, Native Hawaiian, and Pacific Islander patients and their healthcare providers experience a number of cultural issues in talking with each other about diabetes. Discover the principles and methods for effective culturally competent communication between patients and the health care providers who strive to assist them. Dr. William Hsu and Dr. Nia Aitaoto presented this webinar based on their extensive experience in culturally-competent communication.

Partners in Health. Engaging Faith Communities in Diabetes Prevention and Control
April 30, 2013
A panel of inspirational presenters introduces tools and strategies for working with faith-based organizations. Find out how to educate faith-based organizations about diabetes, conduct diabetes prevention and control activities, and create a healthy church environment. Presenters include: Reverend Michael Faulkner, Mandilyn Hart, Minister Deborah Holmes.

Living a Balanced Life with Diabetes: An Introductory Webinar
September 18, 2012
Learn how to use the Living a Balanced Life with Diabetes Toolkit. The toolkit helps health care professionals address psychosocial issues among American Indians and Alaska Natives with diabetes, such as depression, self-esteem, anger, and substance use. Webinar presenters Shondra McCage, MPH and Dr. Michelle Owens-Gary provide information about the burden of diabetes in Indian country and how depression affects American Indians and Alaska Natives.

Diabetes and Nutrition in the Latino Community: The role that nutrition plays in managing and preventing diabetes
March 21, 2012
Ms. Lorena Drago, a registered dietitian , certified diabetes educator and Hispanic educator specialist, discuses culturally oriented nutrition education information that is needed to better improve the lives of Hispanics or Latinos with diabetes or at risk for the disease.

Link to CDC NDEP’s webinar playlist
Link to additional webinars on the NIH NDEP site

Online Learning Communities

Online Learning Communities

NDEP hosts learning communities to connect people working with NDEP resources, or specific populations. In these learning communities, you can access information and resources to support your efforts, ask questions, and share the work you are doing to address diabetes.

NDEP Road to Health Implementers Community

A learning community to help people who manage diabetes prevention activities using the Road to Health Toolkit share lessons learned, tools, and resources to support their activities. Also available in Spanish:

Campeones del Kit El camino hacia la buena salud Una comunidad de aprendizaje para ayudar a quienes manejan actividades de prevención de la diabetes usando el Kit El camino hacia la buena salud (RTH, por sus siglas en Inglés), en sus actividades.

pHConnect Making Health Communication Work for Your Program

A learning community for participants in the National Diabetes Education Program's How to Make Health Communication Work for Your Program course.

Continuing Educations Credits Available:

New Beginnings: Improving Emotional Well-Being and Positive Social Support in People with Diabetes (Coming Soon)

Diabetes at Work: What's Depression Got to Do with It?

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