Registry Plus Hardware Requirements and Technical Support
Hardware Requirements
Registry Plus programs work with 32- and 64-bit Microsoft® Windows® operating systems on x86-compatible processors. For complete hardware requirements, please see Registry Plus Central Registry Tools Systems and IT Personnel Requirements. [PDF-189KB]
Technical Support
For technical support via e-mail, contact cancerinfo@cdc.gov.
State cancer registries are the primary intended users of Registry Plus. CDC helps states set up the software and perform basic customization. Periodic software updates and problem solving are also provided to the extent of available resources. Our support is provided exclusively by telephone and e-mail. CDC is not staffed to provide on-site services, nor can we support hospitals, clinics, laboratories, or other private users.
Some components of Registry Plus—Abstract Plus, for example—are intended for redistribution after customization. A state central registry or other institution redistributing Registry Plus software should provide all support to end users and develop expertise in using the software among its own staff. Other users of Registry Plus software should contract, hire, or develop capability independently to understand and maintain the software applications.
Non-NPCR organizations should refer to the document Policy and Letter of Agreement for Use of CDC-Developed Software by Users External to the National Program of Cancer Registries. [PDF-13KB]
Contact Us:
- Centers for Disease Control and Prevention
Division of Cancer Prevention and Control
4770 Buford Hwy NE
MS K-64
Atlanta, GA 30341 - 800-CDC-INFO
(800-232-4636)
TTY: (888) 232-6348
8am–8pm ET
Monday–Friday
Closed on Holidays - cdcinfo@cdc.gov
