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Conducting Provider Outreach: The 1-2-3 Approach

Review the three basic steps for reaching out to primary care providers (PCPs) and conducting in-person visits to encourage PCPs to recommend arthritis self-management education and physical activity interventions to their patients. Use these strategies for each phase of the outreach process.

  • Step 1: Making initial contact with PCPs through cold-calling
  • Step 2: Conducting the outreach visit and making your pitch
  • Step 3: Following up with PCPs to continue driving recommendations and to establish long-term relationships with the local medical community

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