3.
What are the preferred browser settings for CDCynergy?
Answer: Because
most of the CDCynergy content is run entirely through browser windows and
contains multimedia, there are certain Internet preference settings that
should be selected in order that you may view all materials.
Internet Explorer:
Select View, Internet Options from the menu bar.
Click the "Advanced" tab in the upper right hand side of the
screen. The following items in the scrolling list, if available, should
have a check or a dot beside of them:
"Java
JT compiler enabled"
"Play
videos"
"Play
sounds"
"Play
animations"
Click the "Security" tab at the top of the
screen. Click on the small dot beside "Custom," then click
the button labeled "Settings." The
following items in the scrolling list should have a check
or a dot beside them:
7.
What is in the document that starts up when I begin a new plan?
Answer: The "starter" document
(MyPlan.doc or MyPlan.wpd) consists of: possible section titles, the CDCynergy
steps, and guidance for each step.
You can change the titles as appropriate for your individual plan - these
are suggested titles only.
9.
Can I add spread sheets and graphics to my plan?
Answer: Yes. You are limited to the contents
of your plan only by the capabilities of your word processor. If your word processor
supports the inclusion of spreadsheets, graphics, etc., then it can be put into
your plan.
Answer:
Spell check is done from inside your word processor. When your plan is open,
notice that your word processing application (Microsoft Word or Word Perfect)
is open. You have full access to all features of your word processor.
11.
I keep getting an error that Real Player cannot find the given media
file. What do I need to do?
Answer: In
order to solve this problem, you will need to empty your Internet browser's
cache.
Internet Explorer
6 - Open a new browser window and select "Tools" from
the pull down menu at the top. Then choose "Internet Options..." and
click the "Delete Files..." button. On the panel that appears,
check the "Delete all offline content" and then click "OK."
12.
How do I print out a screen that does not have the browser toolbar
displayed?
Answer: You
can print from your browser, even when the print button (in the toolbar)
is turned off. To do this first click in the area you want to print. (The
CDCynergy program is built in frames, so you must click on it first to select
the frame.) Then press CTRL-P.
Answer: In
the upper right corner of each Phase, there is a Search button. Clicking
the button opens a Search window. Type in the word or words that you are
looking for in the text field and either hit the ENTER key or click SEARCH.
This will return the matching results. You also have access to advanced
search features that will help to narrow your search.
15. After
I open several pdf files (Adobe) they stop opening; my screen status displays "done" but
there is no document showing in the browser window. Why?
Answer: Older
versions of the Adobe Reader do not always clear out of the browser's
memory after you close them. This causes the Reader plug-in to act as though
you have too many pdf windows open. You can fix this problem by either:
1. Closing CDCynergy and all browser windows, then restarting CDCynergy.
2. Close your browser windows; install the latest version of
Adobe Acrobat
Reader from the website.
16. Resource
documents are not opening when I click on the links. Why?
Answer: There could be several reasons why this is happening. Check
the following list and take action accordingly.
Too many
PDF documents may already be open. Close unneeded PDF resources. If none
are open, see suggestion for the question above.
PDF resource
is opening, but it is not coming to the front of the screen (looks
like the resource is not opening). To determine if this is what is happening,
look at your task bar and click on the resource title. Upgrade
to the latest version of Adobe Reader. You can do this from http://www.adobe.com
